All Volt Time chargers (with serial numbers >0005000) are already connected by default. If you are experiencing connection issues, see 📖 Offline charger
What you need
To connect your charger, you need the following:
A charger with OCPP and an internet connection
The charger's identity
Access to the charger's Websocket URL
How to connect your charger
Creating the charger
Web Portal
Create a 📖 Site, this is the physical location of your charger.
Go to Chargers
Click "New charger"
Enter the 📖 Chargepoint Identity
Connecting the charger
Your charger needs to connect to our system. This is done with a Websocket URL. Our websocket URL is wss://proxy.volttime.com/v1
For non-Volt Time chargers, you have to check your charger's documentation or ask the seller to find out how to change the Websocket URL and find the Chargepoint Identity.
Volt Time chargers
To connect an older "Source" charger (with serial number below 0005000), follow these steps:
If your charger is already connected to a different backoffice, you can change the websocket remotely by changing the Configuration. Search for a setting called OEM_OCPPServerURL and change it to wss://proxy.volttime.com/v1. You may have to use the 📖 Proxy to re-connect it to the backoffice you were just using.
If your charger is not connected to any backoffice, you must log-in locally to the charger.
Log into the charger 📖 Locally logging into your Volt Time charger
Go to the "CSMS" tab
Turn
Authorisation Strategyoff (Remote via OCPP)
Set
CSMS endpoint URLtowss://proxy.volttime.com/v1Save your changes
Double check the "Charger Identity" is indeed your serial number (VT_[serial])
Make sure the charger has internet by checking the Network tab
Restart the charger. If the charger is connected via WiFi, wait 45 minutes. Otherwise, wait 15 minutes. The charger should come online.
Troubleshooting
Did you setup everything correctly, but the charger still remains "Never seen"? Check out this article: 📖 Charger can't connect to Volt Time Cloud