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Remotely starting a transaction

Learn how to use Remote Start for your charger

Updated this week

With Plugchoice, you can remotely start and stop transactions.


How to remotely start or stop transactions

First, you have to add a card to the location. This is because with Remote Start, the charger will virtually scan a card.

App

Go to Chargers and press the play button. Select a card to start charging.

When charging, the play button will have changed into a stop button which you can press to stop the transaction.

Web Portal

Go to Chargers > View > Settings > Remote Start. Select a card to start charging. Press Stop to stop charging.


Frequently asked

Will my automatic billing still work?

Yes, if you use a billing operator, your energy costs will still be reimbursed. Just make sure you select the right card.

Why do I need to add a card with Autostart?

Plugchoice (and billing operators) always want to know which card is used for the transaction. Even if you are not doing any billing. This is for administrative and authorization purposes. It's very easy to add a card, and any RFID card will work!

My charging stops immediately, why?

The card you selected is probably not known by your billing operator. Make sure the card is known and authorized by them.

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