Your account is your personal profile which you use to log into our apps. If you want to collaborate with colleagues or friends, they should each register with their own account and you can invite their accounts to your team instead.
Updating your account information
To update your information, navigate to your account settings.
App
App
Web Portal
Web Portal
From here, you can:
Change your name, email and password
Change language and appearance settings
Delete your account
In Web Portal, you can also:
Create API tokens
Enable 2FA (Two-Factor Authentication)
Frequently Asked
Can I invite other people?
Can I invite other people?
No, they should register with their own account and you should invite them to your team instead.
I forgot my email
I forgot my email
Create a temporary account and try joining your own location. An e-mail will be sent to your original account.
No luck? Contact us and provide your chargepoint identity, pincode and address so we can make sure it's you.