What is Plug & Charge?
The term "Plug & Charge" refers to starting a charging session without swiping your card and without activating the transaction in the app.
This is a Chargers setting and it can be found in the app as well as the web portal.
How does Plug & Charge work?
Plugging in your car will start the charging session immediately
You do not need to swipe your card
A card number is still sent by the charger to the backoffice(s)
When the setting is turned ON in the charger, the charger will accept every car and you do not need to swipe a card.
Why we still need a card number
On the background, however, we do send a charging card number (UID) along, even though you don't have to swipe your card. This is done so that if you are using Automatic Reimbursement, the correct card number can still be matched with the transaction so your energy can be reimbursed by your employer.
If you don't make use of energy reimbursement, you still need to choose a card number to charge with, but it doesn't do anything.
How to set up Plug & Charge for your charger
App
Tap the Gear icon
Go to Plug & Charge
If you haven't yet, add a charge card
Select the charge card
Enable Plug & Charge
Web Portal
Go to Chargers, then View the charger you want to enable this setting for.
Go to Settings
Toggle Plug & Charge to ON
Manually enter the card number to charge with
Troubleshooting
The charger doesn't charge, even with Plug & Charge enabled
I can't enable the Plug & Charge setting, it doesn't enable when I click it